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 Return to Help Index
| Shipping and Returns |
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| Shipping Methods & Cost |
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We are pleased to offer Free Shipping on orders over $100.00 or more for domestic orders. This Free Shipping only valid on Standard Ground Shipping via USPS first-class mail and the transit time approx. 5 to 7 business days.
Please use the chart below for your shipping options:
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| Shipping Method |
Transit Time (after the order shipped) |
Cost |
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| Standard Ground |
USPS first-class mail |
$5.00 |
| (5-7 days) |
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| Standard Overnight |
USPS express mail |
$35.00 |
| (next day) |
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Any Other Request: Contact Customer Care at: care@tooriginal.com
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| Return Policy |
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At Tooriginal.com, your satisfaction is very important to us. We stand behind our products, service and our customers. If for any reason you are not completely satisfied with your purchase, you may return the item(s) for a full refund within 60 days of the delivery date. Please retain the packaging materials and keep the product in its original condition, as we require that all returns must be in their original condition and package. Upon inspection, a refund or credit will be issued to you for the value of the returned item(s). Please keep in mind shipping costs are not refundable. Refund will be credited to the original payment method used for the purchase.
Please contact us for a RA number, securely pack the merchandise using the original shipping and packing material, include a copy of your invoice and RA number. After the items are securely packed, send the merchandise back to us at the following address. You may use the shipping carrier most convenient for you. You are responsible for all return shipping costs.
Return your package to:
Tooriginal.com
Attn: Customer Care
160 West Foothill Pkwy
Suite 105-193
Corona, CA 92882 |
| Delivery Hours |
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The shipping carrier will deliver shipments on Monday through Friday, between 8:00am and 5:00pm only, unless otherwise specified.
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| Shipping Carrier |
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USPS
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